How do I buy a training course?

Select the course you wish to purchase from the Online Training page. Click on the Add to Basket button. You will then be taken to the shopping basket screen. Select the Checkout button.

You will be asked to Sign in or Register. If you already have an account with ChildProtectionCompany.com select Sign in and enter your User name and Password. If you don't have an account select Register and complete the details requested.

Once you have successfully Signed in or Registered you will be taken to the Checkout screen. Check your order is correct and select the Buy button. You will then be asked to select your payment method and will be taken through the payment process.

Courses purchased are immediately available for use and will appear in red on the Manage my training box on the Home page. You will be emailed confirmation of your purchase and a copy of your invoice. A second email will provide you with instructions on how to start your course, these instructions are also always available via the Help button.

How do I buy multiple training courses?

Once you have selected the course type you wish to purchase on the Online Training page you can click on the Quantity box and enter the number of courses you wish to buy. Then Click on the Add to Basket button and follow the instructions as above.

If you want to buy more than one type of course you can click on the Continue Shopping button from the shopping basket screen. You can return to your basket at anytime by clicking on the Shopping Basket button in the top right hand corner of the Home page.

Why do I need to register to purchase a course?

You need to register before purchasing a course to ensure we have your email address which will be used to send you a copy of your invoice and details of how to access the course along with a copy of your certificate once you have successfully completed the training. See our Terms and Conditions for details of our Privacy statement on how we use and protect your data.

I've forgotten my user name/password what do I do?

On the ChildProtectionCompany.com home page there is a Sign-in box towards the top right of the screen. Click on Forgotten user name? or Forgotten password? then follow the instructions and you will be sent an email reminder or new password.

How do I change my password?

To change your password, first you need to Sign-in to your account and then you can click on the Manage your account details option, which can be found in the main My Account box. Enter the new password twice in the appropriate fields and click Save.


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